Meet the team
Sue Roberts is Chair of Year of Care Partnerships, having designed and been responsible for the successful delivery of the Year of Care Programme. She is a member of the RCGP Steering Group on care planning. She was previously National Clinical Director for Diabetes and for 30 years was a consultant physician, pioneering structured and integrated diabetes care and prevention programmes for cardiovascular disease across primary and specialist care in North Tyneside and Northumberland.
Lindsay Oliver qualified in 1989 with a degree in Nutrition and Dietetics, and has worked both in a primary and specialist care settings. In 2003, she became the first Consultant Dietitian and used the opportunity to become more involved in the development of self-care programmes both at a local and national level, including the development, research and roll out of both the DAFNE and DESMOND diabetes programmes . In addition she has a major interest in communications skills and patient centred care, including the development of innovative approaches to patient care.
She has extensive experience in developing quality assured training and education programmes and in 2009 was seconded to head up the national training team for the Year of Care Programme. She was appointed to the role of National Director in 2011.
Nick Lewis-Barned is an Endocrinologist and Diabetes Specialist Physician in Northumbria Healthcare NHS Foundation Trust, and is involved in delivery of acute medical care. He qualified in 1982 and has been a Senior Lecturer and Consultant Physician since 1990 in New Zealand and England. He has a background as a researcher and teacher as well as clinician and Head of Service for the Northumbria Diabetes Service.
He has a longstanding interest in service delivery, translation of research into practice and personalisation of care. He was Clinical Lead for the North of Tyne Year of Care Pilot, is a national trainer, and was a member of the steering group for the development of non-traditional provider services. He has written articles about care planning, support for self-management and commissioning to support this. Through 2013-2015 he was the Royal College of Physicians Clinical Fellow for Shared Decision Making and Support for Self-Management.
Becky has been a GP Partner at Glenpark Medical Centre in Gateshead since 2002. She has led the diabetes team at her practice since then, and has been the Gateshead Clinical Lead for Diabetes for Newcastle Gateshead Clinical Commissioning Group since 2014. When NGCCG started working with Year of Care to implement care and support planning in 2014, Glenpark was one of the trailblazer practices and Becky completed training to become a Year of Care Trainer in 2015. Her practice has embedded Year of Care care and support planning for people with single and multiple long term conditions with positive feedback from patients and practice staff. She is an RCGP Champion for Person Centred Care and joined the Year of Care team in 2019 as GP Clinical Lead and Advisor.
Lesley Thompson, Trainer and Facilitator for Year of Care Partnerships qualified as a nurse in 1989 and after moving from general medicine to the community attained her BSc Hons Community Health Care studies. She worked as a District nursing sister in North Tyneside, before pursuing an interest in the specialist area of Diabetes. She has worked as a Diabetes Specialist Nurse, predominately supporting and facilitating the development of diabetes innovation within Northumberland. She has been involved with the implementation of training for professionals and educational programmes for people with diabetes. A desire to promote patient involvement and self-management in long term conditions led to a move to Year of Care Partnerships, where she has been involved in the development and delivery of the national training programme. Lesley has completed a Post Graduate Certificate in Education in Professional Practice at Northumbria University.
Carolyn qualified with a 1st class honours degree in Nutrition and Dietetics in 1984 and has worked in paediatrics, renal and diabetes medicine. She has an interest in weight management and patient education. Having worked as part of Northumbria Diabetes team for a number of years she saw the difference a patient centred approach made and so was delighted when the opportunity came to move into the Year of Care team.
She combines 3 roles; delivering training and doing peer review and support as part of her role in the Year of Care Partnership team. In addition she works in a busy primary care diabetes clinic in North Tyneside where she is actively involved in care planning consultations. She is also the Lead Dietitian for the Adult weight Management service in North Tyneside and develops and delivers interactive teaching sessions to support people to manage their weight.
Andrea completed her degree in Social Policy and Administration in 1994, and qualified as a social worker in the same year. She has been a specialist information and support professional for both people with Parkinson’s and their families and carers, and then later for people with cancer. She led a community-based Macmillan cancer information and support team to deliver face to face and group support to people affected by cancer, and their families and carers building on a person-centred holistic approach to living with cancer.
She went on to work in a national role for Macmillan Cancer Support supporting Macmillan professionals across the UK to implement quality standards and deliver high quality person-centred care. Her passion for person-centred, holistic care to improve health outcomes for the most disadvantaged combined with her quality improvement background has led her to her recently taking up her role with the Year of Care Team.
We work with a network of national quality assured trainers who have been through our training programme. They are all experienced trainers and are committed to supporting and implementing care and support planning.
Dawn is a Programme Manager working in the Year of Care Partnerships team and has supported each of the five BHF House of Care Programme sites.
With extensive experience supporting major culture change programmes, Dawn has held posts as Head of Quality and Training with London Electricity and Head of Business Development with Masterfoods. Within the NHS, Dawn has lead on long term care and rehabilitation with the North East Cardiovascular Network, and was the Mental Health Lead with the North of England Strategic Clinical Network. Dawn combines strong programme management with a passion for engaging and supporting both organisations and people through periods of significant change.
Lucy graduated with a 1st Class BSc Honours degree in Business from the University of Swansea in 2003. Since then she has worked in account and business management roles and joined the Year of Care Partnerships team in November 2015.